Diversity naturally exists at the Commonwealth Bank, with nearly 52,000 employees in over 1,000 locations across the world. Commonwealth Bank’s vision is to excel at securing and enhancing the financial wellbeing of people, businesses and communities. Providing exceptional service to customers is at the centre of everything Commonwealth Bank does to deliver its vision.
Given Commonwealth Bank banks four out of every ten Australian banking customers who were born overseas, the Bank recognises the imperative to mirror Australia’s diversity and to develop strategies that build inclusive behaviour. This encourages and leverages the unique contributions of employees – 40 per cent of whom identify with a foreign culture – to meet the needs of diverse communities. Commonwealth Bank’s ambition is that its leaders reflect the diversity in the community with diverse thinking and perspectives. The Bank’s commitment to diversity and inclusion is underpinned by a workplace environment that values and respects the individuality and cultural identity of every customer and employee.